Terms of Service

1. Acceptance of Terms

By accessing or using the Install1 platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Install1, Inc.

2. Description of Service

Install1 is a marketplace platform that connects print shops and businesses ("Clients") with professional installers ("Installers"). We provide:

• A platform for posting and finding installation jobs
• Job matching and communication tools
• Payment processing and escrow services
• Rating and review systems

Install1 is not an employer of Installers and does not directly provide installation services. We act solely as an intermediary connecting Clients with independent Installers.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. User Conduct

You agree not to:

• Violate any laws or regulations
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users
• Circumvent the platform to avoid fees
• Share account credentials or allow unauthorized access
• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service
• Collect user information without consent

5. Payments & Fees

For Clients: When posting a job, you agree to pay the quoted amount plus applicable platform fees. Payment is held in escrow until you approve the completed work.

For Installers: You will receive payment after the Client approves the completed work, minus any applicable fees. Payment is typically processed within 3-5 business days.

Platform Fees: Install1 charges a 10% fee on each completed job. Additional fees may apply for premium features or subscription plans.

6. Intellectual Property

The Service and its contents, features, and functionality are owned by Install1 and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

7. Limitation of Liability

To the fullest extent permitted by law, Install1 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amounts paid by you in the twelve months preceding the claim. We do not guarantee the quality of work performed by Installers and are not responsible for disputes between Clients and Installers.

8. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to participate in class action lawsuits. For disputes between Clients and Installers, Install1 may offer mediation services but is not obligated to resolve such disputes.

9. Termination

We may terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease. You may delete your account at any time through your account settings.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@install1.com
• Address: 123 Business Avenue, Phoenix, AZ 85001