Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information: Name, email address, password, and phone number
• Profile information: Business name, location, certifications, and portfolio images
• Job information: Job details, photos, pricing, and location data
• Payment information: Payment card details (processed securely through our payment provider)
• Communications: Messages, reviews, and support requests

We also automatically collect certain information when you use our Service, including:

• Device information (type, operating system, unique identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Match print shops with qualified installers
• Send notifications about jobs, payments, and account activity
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

3. Information Sharing

We may share your information in the following circumstances:

• With other users: Print shops and installers can see relevant profile and job information
• With service providers: Third parties who perform services on our behalf (payment processing, hosting)
• For legal reasons: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. We use industry-standard encryption for data transmission and secure servers for data storage. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Delete your account and personal information
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us at privacy@install1.com.

6. Cookies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience and allows us to improve our Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@install1.com
• Address: 123 Business Avenue, Phoenix, AZ 85001